“ For the first time the managers and staff in the Bamburgh Clinic have the ability to demonstrate the amount of 'meaningful' activity delivered to patients in a clear and dynamic way.' 'What made the real impact on the service was the staff's ownership and engagement achieved through the 'Meridian' way of working ”
Gary O'Hare
Executive Director of Nursing and Operations
Northumberland, Tyne and Wear NHS Foundation Trust

“ An average of 10 free beds daily. An annualised financial improvement of £3,389,186. ”
Kevan Taylor
CEO (Inpatient wards)
Sheffield Health and Social Care

“ Annualised financial gain of £880k based on the modification of resource levels to meet Trust targets and patient demand.' An average increase of time spent face to face with clients of 125% ”
Kevan Taylor
CEO (Adult and older adult community Mental Health)
Sheffield Health and Social Care

“ 125 days without an Out Of Area placement. Contacts per day per CMHT clinician increased by an average of 38%. Reducing CMHT agency costs. cumulative Out Of Area savings throughout the duration of the programme equated to £537k, which means that the project paid for itself around 2.2 times before it ended on this metric alone - an outcome that we had not envisaged being able to achieve so rapidly. ”
Simon Large
CEO (Bed management and community mental health)
Bradford Care NHS Trust

“ Over the lifetime of the project, this led to a 49% reduction in children waiting for an assessment, 33% reduction in children waiting for treatment and a 48% reduction of cases from the inactive list in just 6 weeks. We were able to evidence the inappropriate use of resource spend to deliver a £144,518 annualised cash savings to RDaSH ”
Gaynor Connor
Interim Improvement Director (CAMHS)
RDaSH Mental Health NHS FT

“ Identified an opportunity of around 2.3mil worth of savings and cashed £387,000 within the duration of the project ”
Robert Mackie
Director of Finance (Community services inc Older Adult Mental Health)
Worcestershire Health and Care NHS Trust

“ We have also see the highest ever throughput per room in outpatients. Again a tribute to your project ”
Robert Burns
Director of Planning and Information (Outpatients)
Great Ormond Street Hospital for Children NHS Foundation Trust

“ The project has generated £589,480 in increased revenue over the project's 14 week duration. We have already generated a 3:1 return on investment in the life of the project and the total annualised increase in revenue has been measured at £6,593,531, should the improved performance be sustained ”
Simon Morritt
Chief Executive Officer (Outpatients)
Sheffield Children's NHS Foundation Trust

“ Productivity in core hours increased 200% ”
Neil Dardis
Director of Finance (Radiology)
Buckinghamshire Hospitals NHS Trust

“ We expect the savings resulting from this change to be up to £270k ”
Angela Gallagher
Operations Director (Radiology)
Maidstone and Tunbridge Wells NHS Trust

“ We were impressed by their scientific approach and satisfied with the improvements in efficiency and costs that arose from the survey ”
Bryan Harty
Chief Executive
Blackrock Clinic

“ Radiology scanning capacity has increased by 25% to accommodate demand ”
Lily Byrnes
General Manager
Wexford Hospital

“ The team were very approachable and open to input from myself as the Clinical Director ”
Dr Ken Walsh
Perioperative Clinical Director
Cork University Hospital

“ As a direct result of the project we have seen a 22% increase in overall patient contact volume, which represents the highest reported activity numbers we have seen since our RiO system was installed ”
Professor Jonathan Warren
Director of Nursing
East London NHS Foundation Trust

“ In most services we have seen up to 50% improvements in patient facing time which is now consistent and still improving ”
Michelle Parker
Assistant Director
Provide

“ This has already resulted in more efficient working in theatre and will allow us in the future to plan our surgical services in a more productive manner ”
John G. Kennedy
Clinical Director
Perioperative Directorate
University Hospital Limerick

“ At the time of project close, utilisation of the inpatient occupational therapy group sessions had shown an increase of 15% utilisation, representing a 35% improvement against previous figures (the programme had set out to achieve a 20% improvement) ”
Professor Jonathan Warren
Director of Nursing
East London NHS Foundation Trust

“ The Meridian programme put in place controls and measures that highlighted to managers where the problems were so that corrective action could be taken ”
Steve Warburton
Director of Finance and Business Services
Aintree University Hospital NHS Foundation Trust

“ Exciting, informative, useful and challenging in equal measure. Most of all it has been worthwhile ”
Ms. Colette Cowan
Group Director of Nursing/Midwifery
Galway University Hospitals

“ I think the way in which you and your colleagues became 'embedded' in our staff while maintaining a separate objective voice was very effective ”
Tony Canavan
COO
Galway & Roscommon University Hospitals Group

“ We found the whole process a very useful experience which has enabled us to move forward on an important task ”
Dr Navina Evans
Director of Operations & Consultant Psychiatrist
East London NHS Foundation Trust

“ We increased the average number of patients per clinic across all specialties - in some specialties by over 30% ”
Alex Whitfield
Commercial Dir. / Operations Dir. for Medicine
Hampshire Hospitals NHS Foundation Trust

“ The new ways of working were hardly rocket science but they were precisely what was required ”
Dr John Kitching
Consultant in Emergency Medicine
Hampshire Hospitals NHS Foundation Trust

“ They bring an element of expertise that we did not have and helped short cut the process of delivering the changes we needed to increase productivity and improve patient experience ”
Russell Harrison
COO
Mid Essex Hospital Services NHS Trust

“ Our current additional capacity sessions have reduced by 30% and productivity within baseline activity has increased significantly - totalling more than 110% of our investment during the life of the project ”
Steven Vaughan
Director of Operations & Performance
Uni. Hospitals of Morecambe Bay NHS Found. Trust

“ The work identified efficiency savings which were delivered through supplier contract renegotiations, better stock and menu management ”
Paul Bond
Head of Estates and Facilities
Basingstoke & North Hampshire NHS Found. Trust